Privacy policy

Updated: 24 October 2026. This is an English-language explanation of the privacy policy for 3DPrintMe.

Data controller

The controller is Jacek Rostocki, an individual operating the 3DPrintMe website, without a registered company. For data protection enquiries, contact kontakt.3dprintme@gmail.com.

Information and purposes

When you ask for a quote or contact us, we process the information you submit, including your name (if provided), email address, project description, correspondence and any attachments you choose to send, to assess and respond to your request and, if applicable, fulfil an order.

When the online backend is not enabled, forms create an email draft and do not automatically transmit attachments. Once configured, secure forms may transmit your email address, message, optional name, quantity, selected material, collection/shipping preference and optional project file or photograph (up to 15 MB).

Online submissions are stored in private Cloud Firestore and attachments in private Cloud Storage; Cloud Functions processes requests, Resend is used for email notifications and Cloudflare Turnstile for spam prevention. For ordinary browsing without submitting a form, we do not collect your 3D model files.

The legal basis for handling enquiries is taking steps at your request prior to entering a contract (GDPR Art. 6(1)(b)). Correspondence may also be retained to establish, exercise or defend legal claims (Art. 6(1)(f)). Order information may be processed as necessary for contractual and legal obligations.

Hosting and service providers

The site uses Google Firebase Hosting and Gmail. After the online submission system is activated, Firebase, Resend and Cloudflare also participate in processing enquiries. Providers may process technical information such as IP addresses, browser details and security logs under their own policies. Data may be processed inside or outside the EEA subject to the applicable safeguards.

Retention

Online enquiry data and files are scheduled for deletion from Firestore and Storage after 90 days (a scheduled task may introduce a short delay). Email correspondence and order data are retained for as long as necessary to manage the enquiry or order and to meet legal requirements or handle claims.

Your rights

You may request access, correction, deletion or restriction of your personal data. Where applicable, you may object or request portability and lodge a complaint with the Polish Personal Data Protection Office (UODO). Contact us using the email above.

Cookies and automated decisions

Hosting and anti-spam services may use technical browser data and security identifiers. Any additional analytics or advertising tools and required consents will be explained separately if enabled. We do not use your enquiry to make solely automated decisions about you or for commercial profiling.

Descriptions of online submissions apply only once that functionality is enabled. This policy should be legally reviewed before publication; it is not legal advice.